FAQs

We pride ourselves on investing in the most up to date and modern equipment to help our patients heal. Below is a list of some of the techniques, services, and equipment we use to help stimulation blood flow, reduce pain, and improve overall functional movement: 

• Shockwave Therapy
• Blood Flow Restriction
• Traction (Cervical & Lumbar)
• Dry Needling
• Infrared Light Therapy
• Genu Bender (Knee Range of Motion Equipment Therapy)
• IASTM & Cupping
• Compression Therapy (Normatec)
• Electrical Stimulation
• Dynamometer Strength & ROM Testing
• Hyperice & Rapid Release Soft Tissue Mobilization
• And many more … 

Physical therapy is designed to relieve pain. However, we understand that any exercise or rehab will have times that there will be pain. Our therapists are very good about explaining the difference between ‘normal’ and ‘bad’ pain. Anyone who experiences that ‘bad’ pain here knows that they can tell us, and we will modify treatment to ensure they stay in a safe and pain-free range. 

Rest assured that we will do whatever we can to minimize your pain and avoid increasing it during your time in physical therapy. Communication with our therapist will help to reduce any discomfort you may feel during your physical therapy treatments.

We want you to be pain-free and back to your normal activities as soon as possible and will do what we can to prepare you for any discomfort you may experience.

During your initial visit, we will get a baseline objective measure of your range of motion, strength, and functional movement. Then, throughout your plan of care, your therapist will do follow up measurements using goniometers, dynonometers, objective measures, and special tests to get objective data that will help show your range of motion and strength improvements.

At Aspen Ridge Physical Therapy, we treat patients of all ages with a range of conditions and injuries, including: orthopedics / joint pain, sports injuries, back and neck pain, workers comp injuries, total joint rehab, pre & post surgery rehab, etc.

For a full list, click here

Yes, physical therapy can be beneficial for managing chronic pain. Therapists use various techniques to address underlying issues, improve function, and teach coping strategies to help manage pain more effectively.

To prepare for your appointment, wear comfortable clothing that allows for easy movement. Bring any relevant medical documents, your referral, a photo ID, form of payment, and any questions you may have for your therapist.

If you cannot attend your appointment due to illness or another emergency, please notify our clinic at least 24 hours before your scheduled appointment. We understand emergencies come up, so just call us and we can get your appointment rescheduled.

If you miss an appointment, or have several cancellations, a non-refundable charge of $50 dollars will be applied to any missed appointments that have not been rescheduled.

Give us a call at: 801-773-1350. We will answer whatever other questions you have, and find a time that works for your schedule to start your treatment plan.

Yes! According to “The Patient’s Bill of Rights” law, you can decide what physical therapy clinic you choose for your care.

If your physician recommends you do physical therapy, you can choose whatever clinic you want to receive care. 

Also, thanks to Direct Access laws, you do not need to wait for a referral or a physician to send you to physical therapy. (You may need to contact your insurance company, however, to see if they require a referral to get care).

Simply put, you can access physical therapy without a physician’s referral, and choose whatever clinic you want! 

The short answer is, no!

Because of direct access laws in the state of Utah, you can access physical therapy services without a referral. You may need to call your insurance company to see what their policy is (many insurance companies require a physicians referral). 

Most insurance plans cover the majority of the cost of physical therapy. You may be required to pay a co-pay amount, or pay until your deductible amount, but most insurance companies require a small copay amount.

Aspen Ridge Physical Therapy does not determine eligibility, or what your cost will be. However, we have a team of dedicated insurance experts who call your insurance company on your behalf to verify your benefits. 

If you have any questions or concerns, call us and we can help you with any insurance related questions. 

Yes. We accept cash payment options, as well as HSA payments. Call us at 801-773-1350 for payment options. 

The cost of physical therapy depends upon your insurance plan. Most insurance companies do require some small co-payment at the time of service (this amount is determined by your insurance company). Additionally, some plans require you to meet / pay your deductible first. Each insurance company and plan is different. But typically, yes, there is a small co-payment amount due at the time of service for each appointment. 

Call us at 801-773-1350 for insurance and payment options and questions.. 

Typically appointments are anywhere from 60-90 minutes (most our patients are here closer to 90 mins each appointment). 

Most patients where something comfortable. At each appointment we will be exercising, so wear something that allows movement. We also perform manual hands-on therapy / soft tissue mobilization at each session, so wearing something that allows your therapist to access the joint. 

This is a good question, and depends entirely upon your condition and diagnosis. On your first visit, your therapist will determine the frequency and duration of your plan of care. Most patients come to physical therapy 2-3 times per week, and average close to 6 weeks. But everyone is different. Your therapist will help determine that after the initial evaluation with you.

We hope you’ll spend time browsing our website to give you a better feel for who we are, and how we can help you. We have the latest and most modern technology to help you reduce your pain and restore your functional movement. We spend one-on-one time every session with each patient. We pride ourselves on having patient care as our highest priority, and we’ve hired truly the best staff and therapists ever that are caring, fun, knowledgable, and dedicated to your recovery. Additionally – we have fun here! We’ve created an environment where PT is fun, and patients love coming here, and get better!